Family Law FAQs | LSR Family Law Group

Attorneys at LSR are subject to professional obligations concerning the confidentiality of information relating to the representation of a client. When an attorney–client relationship exists, information relating to the representation is protected by applicable professional-conduct rules, including Illinois Rule of Professional Conduct 1.6, and may also be protected by the attorney–client privilege, work-product doctrine, court rules, protective orders, or other law.

Nothing in this Privacy Policy limits those duties or protections. If this Privacy Policy conflicts with an attorney’s professional duty of confidentiality, the professional duty will control to the extent required by law.

Contacting us, submitting a website form, sending an email, leaving a voicemail, or requesting a consultation does not by itself create an attorney–client relationship. An attorney–client relationship is formed only through an express agreement with the firm. Before such a relationship is established and a conflicts check is completed, please do not send highly sensitive, confidential, or time-critical information through the website.

We will nevertheless handle information received from prospective clients in accordance with applicable professional obligations. We may use information supplied by a prospective client to evaluate the request, conduct a conflicts check, determine whether we can provide representation, and communicate about potential services.

Depending on how you interact with us, we may collect:

Contact information, including your name, mailing address, email address, and telephone number.
Information submitted through our contact form, email, telephone calls, consultations, or other communications.
Information concerning a potential or existing legal matter, including information about family relationships, children, finances, property, employment, court proceedings, and opposing or related parties.
Identification and conflicts-check information.
Billing and payment information. Complete payment-card information may be processed directly by a payment processor rather than stored by us.
Records and documents supplied in connection with legal services.
Device and internet activity information, such as IP address, browser type, device type, operating system, referring page, pages viewed, and the dates and times of visits.
Cookie, analytics, and similar technology information.
Communications preferences and records of consent.
Any other information you voluntarily provide.

Information concerning a legal matter may include sensitive information. Please use secure communication methods designated by the firm when sending sensitive records.

We may collect personal information:

Directly from you or someone acting on your behalf.
From clients, prospective clients, witnesses, opposing parties, attorneys, courts, experts, mediators, evaluators, and other participants in legal matters.
From public records, court records, government agencies, and publicly available sources.
From service providers that support our website, communications, billing, document management, security, or business operations.
Automatically through cookies and similar website technologies.

We may use personal information to:

Respond to inquiries and schedule consultations.
Perform conflicts checks and evaluate potential engagements.
Establish, manage, and provide legal representation.
Communicate with clients, prospective clients, courts, counsel, experts, and other relevant persons.
Prepare filings, correspondence, agreements, and other legal work.
Process payments and maintain business and accounting records.
Operate, maintain, secure, troubleshoot, and improve our website and services.
Understand website usage and measure the effectiveness of our communications.
Protect the rights, safety, property, and security of the firm, our clients, and others.
Detect or prevent fraud, misuse, security incidents, or unlawful activity.
Exercise or defend legal claims.
Comply with professional responsibilities, court orders, subpoenas, recordkeeping duties, and other legal requirements.
Carry out other purposes disclosed when information is collected or authorized by you.

We do not use information relating to a client’s representation for advertising in a manner inconsistent with our professional obligations.

Subject to attorney–client confidentiality and other applicable protections, we may disclose personal information:

To firm attorneys, employees, contractors, co-counsel, and personnel who need the information to perform their duties.
To courts, opposing counsel, mediators, experts, evaluators, process servers, investigators, financial professionals, and other persons involved in a legal matter, when authorized or reasonably necessary for the representation.
To technology, hosting, email, telecommunications, document-management, payment, accounting, records-storage, cybersecurity, and other service providers working on our behalf.
When you direct or authorize us to make the disclosure.
When reasonably necessary to comply with law, a court order, compulsory process, or applicable professional rules.
When reasonably necessary to protect legal rights, prevent harm, investigate misconduct, or address a security incident.
In connection with a merger, reorganization, succession, or transfer of the firm, subject to applicable confidentiality and professional-responsibility requirements.

We do not sell personal information for money. We also do not disclose mobile telephone information or text-message consent records to third parties for their independent marketing purposes.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising cookies or transfers made without monetary payment. LSR will provide any legally required choices if it engages in activities covered by those definitions.

Our website and its service providers may use cookies, pixels, log files, and similar technologies to operate the site, remember preferences, protect against misuse, understand traffic, and evaluate website performance.

Your browser may allow you to block or delete cookies. Blocking essential cookies may affect website functionality. Where required by applicable law, we will request consent before using nonessential cookies and provide a method to change cookie preferences.

We will process browser-based opt-out preference signals, including Global Privacy Control, when applicable law requires us to recognize them.

We may use the contact information you provide to respond to your inquiry, communicate about a consultation or legal matter, and send service-related messages.

If you consent to receive marketing email, you may unsubscribe using the instructions in the message or by contacting us. Service-related and legally required communications may continue.

If the firm offers text messaging:

Consent to receive marketing texts is not a condition of obtaining legal services.
Message frequency may vary, and message and data rates may apply.
You may reply STOP to stop texts and HELP for assistance.
We will maintain and use mobile opt-in information only as described in the consent presented when you enroll and as permitted by law.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, destruction, use, modification, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure. Ordinary email and website forms may not be appropriate for transmitting highly sensitive information. Clients should use any secure portal or other secure method designated by the firm.

If we discover a security incident involving personal information, we will investigate and provide notices to affected individuals, regulators, consumer-reporting agencies, or others when required by applicable law.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide legal services, comply with professional and legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

Retention periods vary based on the type of information and the circumstances. Client-file retention and destruction are also governed by engagement terms, applicable professional obligations, litigation holds, and firm policies. When information is no longer required, we take reasonable measures to securely delete, destroy, or de-identify it.

Depending on your state of residence and the applicability of its law, you may have rights to:

Confirm whether we process your personal information.
Request access to or a copy of certain information.
Request correction of inaccurate information.
Request deletion of certain information.
Obtain certain information in a portable format.
Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling.
Limit certain uses or disclosures of sensitive personal information.
Withdraw consent when processing is based on consent.
Appeal the denial of a privacy request.
Receive equal service and not be unlawfully discriminated against for exercising a privacy right.

These rights are subject to legal exceptions. For example, we may retain or withhold information when necessary to protect attorney–client privilege or confidentiality, comply with professional obligations, provide requested legal services, perform a contract, complete a conflicts check, preserve evidence, comply with law, or establish or defend legal claims.

To submit a request, contact us using the information below. Please state that your communication is a “Privacy Request” and describe your request and state of residence. We may verify your identity and authority before acting. An authorized agent may submit a request where permitted by law, subject to verification.

We will respond within the period required by applicable law.

We maintain reasonable security measures appropriate to the nature of the personal information we hold. If an unauthorized acquisition of covered personal information occurs, we will provide notice in accordance with the Illinois Personal Information Protection Act and other applicable breach-notification requirements.

LSR does not intentionally collect biometric identifiers or biometric information through this website. If the firm later collects information regulated by the Illinois Biometric Information Privacy Act, it will first implement the notices, consent process, retention schedule, destruction procedures, and safeguards required by that law.

Our website and legal services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online directly from a child under 13 without legally required parental consent.

A parent or legal guardian who believes a child has submitted personal information through the website should contact us so that we can evaluate and address the information appropriately. Information about children supplied by an adult in connection with a family-law matter is handled as part of that inquiry or representation and is not treated as information collected directly from a child through a child-directed online service.

LSR Family Law Group Privacy Policy

1. Attorney–Client Confidentiality

2. Scope

3. Information We Collect

4. Sources of Information

5. How We Use Information

6. When Information May Be Disclosed

7. Cookies and Similar Technologies

8. Communications

9. Data Security

10. Retention and Disposal

11. Privacy Rights

12. Illinois Residents

13. Children’s Privacy

14. Third-Party Websites and Services

15. Do Not Track

16. Changes to This Policy

17. Contact Us

Schedule a Consultation Today